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Terms of Use • Danai Giannelli
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Terms of Use

These terms and conditions apply to the use of the website at www.danai-giannelli.com. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions. Using this website indicated that you accept these terms regardless of whether or not you choose to register with us or order from us.

 

The www.danai-giannelli.com site is operated by Christos I. Diamantis registered in Greece. Details below:

Trading Address: Anoixeos 6 Str. / 14564 Athens Greece.
Tel: + 30 6972018101, Email: info@danai-giannelli.com
VAT Registration No: EL 101220439

ELIGIBILITY TO PURCHASE

To be able to purchase an item through this website:
-You are required to provide personal details.
-You warrant that the personal information you provide is both accurate and true.
-You warrant that you are at least 18 years old.
-You warrant that you are the holder of a valid credit/debit card.

MAKING A PURCHASE

Items offered in this website are for sale on the price stated herein. A purchase contract between you and “www.danai-giannelli.com” becomes effective only after you submit your order and your order has been accepted by us.

You submit an order by entering all required information during the ordering process:

-Choose the product of your interest.

-Choose your “size numeric” and “other options” where required.

-Check the gift wrapping option, if you wish to send the item with an extra branded bag.

-Confirm quantity.

-Click on the “buy now” button.

-Click “Proceed to Checkout”.

-Fill in Billing Information and select “Continue”.

-Select “Shipping Method” and then select “Continue”.

-Provide us with Payment Method under “Payment Information” i.e. Cash on Delivery (available only for an address in Greece), Bank Transfer Payment, PayPal and then select “Continue”.

-Under “Order Review” you will be able to view the details you have provided and correct any possible mistakes. After this review, select “Order” to complete the transaction.

After completion of the above processes, you will receive an email from us confirming the receipt of your order.

PRICING

Prices shown on the website are in Euros and are inclusive of Value Added Tax (VAT). If your card is not charged in Euros but in other currencies, then you will be charged in accordance to the exchange rate of the day your card issuer proceeds with the transaction. Please note that the prices on this website do not include delivery costs, a sum that will be added to the total amount due upon completion of your order. Please refer for more information to our Shipping Information section.

PAYMENT

We take good care the payment methods through this website are secured.

Payment can be made by PayPal, Visa, MasterCard, American Express, Visa Debit, Diners and any other method which is stated on this website. Your card company may undertake a security check, in order to confirm the identity of the person placing the order.

All payments made using the card are processed through the electronic payment platform of “Alpha e-Commerce” of Alpha Bank and uses TLS 1.1 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

In case your card company refuses or does not authorize the payment, then we are not liable for any delay or even non-delivery.

We accept Cash on Delivery only for deliveries within Greece with an extra charge of 2€

SHIPPING

Every piece of jewelry is handmade and therefore unique, so please allow up to 10 days for shipment.

Greece (via ELTA COURIER)

  • 5€ (delivery in 1-2 working days)
  • 7€ Cash on delivery (delivery in 1-2 working days)

European Countries (via SPM COURIER)

  • 25€ (delivery in 2-3 working days)

European Countries (via Hellenic Post )

  • 9€ Standard mail (delivery in 3-10 working days)

Rest of the world (via DHL)

Once a product is selected and added to your shopping bag, you will receive a quote based on the destination the product is to be shipped.

Rest of the world (via Hellenic Post)

  • 10€ Standard mail (delivery in 7-10 working days)

If you prefer a faster method of shipping, please contact us, to inform you on the extra shipping charge and make the arrangements.

TAX AND CUSTOMS

Delivery within the EU is not subject to duties or additional taxes. However, if you are a customer from a NON EU country, you might be asked to pay further duties at customs’ controls. We have no control over possible additional charges or inspections.

CANCELLING AN ORDER

You have the right to cancel your order up to 24 hours after the order has been placed, by sending us an e-mail at sales@danai-giannelli.com, stating your name and order number.

RETURNS

You may return the item delivered to you within 7 days upon delivery date, by return shipment without stating any reason. Note that all shipping return costs are to be paid solely by the customer. In such a case you will receive a refund equal to the returned product’s value. All items should return to us unused. We will not accept any items that are damaged and we may send them back to you and/or a refund will be refused.

We do not accept exchanges. In case you want to exchange an item, you should first return it, get your refund and then you can place a new order online.

For any special queries please contact us atsales@danai-giannelli.com

Return address:

Danai Giannelli

6, Anoixeos Str.

14564 Kifisia, Attiki

Greece

FORCE MAJEURE

We are not held liable or responsible for any failure to perform, or delay to meet our obligations caused by events that are beyond our reasonable control.

INTELLECTUAL PROPERTY

All content on this website including but not limited to, trademarks, copyright and all other intellectual property rights is property of www.danai-giannelli.com. Neither the content, nor any other intellectual property right may be used, reproduced, copied, sold, resold, or otherwise exploited, in full or in part, for any purpose without our prior written consent.

NO WAIVER

In case you breach the Terms & Conditions and we take no action against you, we will still be entitled to use our rights in any other situation where you breach the terms and conditions.

AMENDMENTS

We may modify the Terms & Conditions from time to time. You will be subject to the Terms & Conditions in force at the time you place an order with us. We encourage you to visit these Terms & Conditions periodically to ensure that you are fully aware of them.

GOVERNING LAW AND JURISDICTION

All legal disputes arising out of, or in connection with purchasing through www.danai-giannelli.com shall be governed exclusively by Greek law (EU law) and shall be subject to the competent authority of the courts of Athens, Greece.

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